Sometimes I wish I had more control over the daily operations of the gym. Sometimes I wish that people who come to the gym would just work out and go home. Sometimes I wish that I was born 6-feet tall with blond hair, blue eyes, and the body of a greek god... Oh, well.
It's starting to get warm in NYC and, true to form, the gym and group fitness classes are overflowing with people eager to shed those last ten pounds before the start of the summer. Of course, this means that some regular attendees do not get into class or onto that piece of equipment as fast as usual. My only comment to this is:
Please do not ask me to do something about it. This is the club's management problem not mine.
I have been asked many times to report problems to the management; which I have. Unfortunately, I tend to be looked at as a "troublemaker". Most staff complaints are tossed by the wayside; especially the ones about problems with club operations. Our voices are considered bothersome & whiny and are listened too but not heeded. We honestly would like things to change because it would make our jobs easier. We really don't like taking an apathetic stance on most member's issues but we do not have any power to make changes to the system. Most management, especially corporate management, makes it clear that they are responsible for the operations of the clubs and that their decisions are not ours to make. I say, "Excellent! That's what they are paid for."
if you have any issues with the way I teach class (speed of class, boring choreography, obscene dress), then please tell me and I will rememdy it. I will even go as far as saying that if an instructor is routinely tardy for class, then approach them and ask them if it is possible for them to be more punctual because, like their time, your's is also precious. Other than that, we, instructors, are powerless to the goings-on at the gym. If the classes are not checked in OR the equipment is missing OR the air-conditioning is not working, there is nothing we can do. We can ask for things but we cannot guarantee that it will be done.
What you can do, as a member, is speak NICELY & CALMLY to the management, club level or corporate, and ask that these issues be taken care of soon. Remember that you are a paying member and should be given the most basic ammenities promised to you when you joined. Later.